Mark and Sarah were stuck with a desire to make their life better but due to poor information and a lack of trust they could not find a way forward that they both felt comfortable with. Trust in installers, or lack of it, was a big issue for Mark and Sarah was struggling to find reputable information that she could make a decision from. They booked a one-hour consultation with Home Energy Doctors in order to access completely independent and qualified advice with no sales pressure. Home Energy Doctors reviewed their present needs, designed for the future and recommended a series of choices that would work in harmony. By providing high-quality, verifiable information, Home Energy Doctors removed the risk out of the situation for them and helped them feel empowered to take action.